I discover it horrible to obtain my baggage go missing in Miami on equally leaving and returning flights. I assume to become contacted straight away on how we can arrive at an agreement concerning this. I will likely be doing a stick to up.
I attempted contacting AA for restitution and gained a “form letter” apologizing for my practical experience.
My spouse and i had a flight leaving Richmond Virginia having a final location of Seattle Washington. We've been aware of traveling and had flown other Airways before that 7 days about to and from a number of Places. We had all our details and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt question if those people who are traveling are army personnel so we started out above and waited in line to talk to your agent within the counter. The moment we had been up at the counter we explained to a Woman powering the counter that my partner is while in the military and we experienced two luggage to check in. Thats after we were knowledgeable that our baggage where by over body weight and It will be 250$ excess. We asked for for that Woman to indicate us wherever the deal pricing is penned. She was not able to offer that data and went on to inform us we could glimpse it up ourselves. My husband that's enlisted within the U.S. Coast Guard has not had to pay for further or any amount for baggage, on orders or own. My spouse gave her the 250$ and that's when the agent we were Talking with quickly turned pretty rude and threatened to cancel our total flight.
I can't consider you board passengers before doing your checks on the plane. Leaving your buyers trapped for over two several hours without any to tiny information and facts is whole bullshit. While you're basically similar to each and every airline With this respect, it’s merely not acceptable to deal with your customers in this manner.
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I'm unfortunate to mention I'm dissatisfied in American Airline’s dealing with of the make a difference. We never ever received our luggage right until late in the working day on March 13th. So as to add insult to harm we were charged $twenty five per bag by American Airlines for our return flight dwelling Although we didn’t spend to check our bags on just how on the Virgin Islands.
I used to be fortunate adequate being on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse and i were seated individually…we had a Loss of life during the spouse and children and had been gonna nyc for any funeral…….
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I had been to inform you of my not so pleasurable expericences with your airline, and requesting a refund of my flight. Firstly I had been suppose to become around the seven:55am flight from Gulftport,MS.